Privacy and cookies

We, ONTIME Logistics Speditions GmbH, Handelszentrum 16, A-5101 Bergheim, have drawn up this data protection declaration in order to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act (DSG), what information we collect, how we use data and what decision-making options you have as a visitor to this website.

This data protection information is aimed at our customers and the users of our website https://ontimelogistics.com.

 

Processing of personal data

Customers:

We process your personal data that is required for the preparation, execution and processing of our legal business relationships and the legal obligations that apply to us. This is data that you provide to us or that we collect directly from you. This includes, for example, master data, contact data, contract data, billing data, sales data, bank data, delivery data and communication data (legal basis for contract initiation or fulfilment: Article 6(1)(b) GDPR).

Users of the website:

When you visit websites these days, certain information is automatically created and stored, including our website. When you visit our website, our web server (computer on which this website is stored) automatically saves data such as
– the address (URL) of the website accessed
– browser and browser version
– the operating system used
– the address (URL) of the previously visited page (referrer URL)
– the host name and IP address of the device from which access is made
– date and time
in files (web server log files).

As a rule, web server log files are stored for a fortnight and then automatically deleted. We do not pass this data on, but we cannot rule out the possibility of this data being viewed in the event of unlawful behaviour. In accordance with Article 6(1)(f) GDPR (lawfulness of processing), the legal basis is that there is a legitimate interest in enabling the error-free operation of this website by recording web server log files.

Personal data that you transmit to us electronically on this website, such as your name, email address or other personal details when submitting a form, such as your master, contact, correspondence or applicant data, together with the time and IP address, will only be used by us for the purpose stated in each case, stored securely and not passed on to third parties. We therefore only use your personal data for communication with those visitors who expressly request contact (legal basis for consent: Article 6(1)(a) GDPR) and for processing the services and products offered on this website.

Consent, right to cancellation

If data processing is based on your consent, you can withdraw this at any time, e.g. by sending an email to office@ontimelogistics.com. In such a case, the data previously stored about you will be deleted or anonymised and subsequently only used for statistical purposes without personal reference. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Rights under the General Data Protection Regulation

Under certain legal conditions, you have the right of access to personal data concerning you (Art 15 GDPR), the right to rectification of personal data concerning you (Art 16 GDPR), the right to erasure (Art 17 GDPR), the right to restriction of processing (Art 18 GDPR) and the right to data portability (Art 20 GDPR).

In particular, you have the right to object at any time to the processing of personal data concerning you if the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority (Art. 6 para. 1 lit. e GDPR) or if the processing is carried out to safeguard our legitimate interests (Art. 6 para. 1 lit. f GDPR), unless the processing is carried out on compelling legitimate grounds which override your interests, rights and freedoms or the processing serves the establishment, exercise or defence of legal claims. If your data is processed for the purpose of direct marketing, you have the right to object in any case.

The legal provisions on these data subject rights can be found here:

http://eur-lex.europa.eu/legal-content/DE/ALL/?uri=CELEX%3A32016R0679

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Barichgasse 40 – 42, 1030 Vienna, e-mail: dsb@dsb.gv.at; https://www.dsb.gv.at/).

If there are any changes to your personal data, please inform us accordingly.

Duration of data processing

Unless otherwise stated in this privacy policy, the following applies:

We generally only store your personal data for as long as is necessary for the purposes for which it is processed (principle of storage limitation).

Once the purpose has been achieved, we check whether the data is still required or whether deletion or anonymisation is prevented by a statutory retention period (this is usually 7 years). If this is the case, data is processed for the duration of the retention period. Apart from this, data may also be required and processed for the defence and assertion of legal claims within the statutory or contractual warranty and compensation periods (claims for damages generally expire 3 years after knowledge of the damage and damaging party, but in any case after 30 years).

If data processing is based on your consent, we process the data for the duration of its validity.

We delete or anonymise data from unsuccessful applicants seven months after the end of the application process, unless consent has been given for processing beyond this time. In this case, we process your data for as long as your consent is valid.

Forwarding of data

Unless otherwise stipulated in this privacy policy, the following applies:

If this is necessary for the stated purposes and a corresponding legal basis exists, data will be passed on to external recipients.

External companies that provide electronic data processing and information technology services are commissioned for web hosting, web administration and maintenance of the website. In doing so, they may gain access to personal data.

The contracts required by the GDPR are concluded with processors (see Art. 28 GDPR).

Recipients based in the USA have concluded corresponding data protection standard contractual clauses with us.

To fulfil our contractual and legal obligations, we pass on data to service providers (e.g. IT support, cloud service providers), subcontractors and suppliers, banks, authorities, courts, tax consultants and legal representatives if necessary.

Cookies

Our website uses HTTP cookies to store user-specific data.

A cookie is a short data packet that is exchanged between the web browser and the web server, but is completely meaningless to them and only acquires meaning for the web application, e.g. an online shop, such as the contents of a virtual shopping basket.

There are two types of cookies: first-party cookies are created by our website, third-party cookies are created by other websites (e.g. Google Analytics). There are three categories of cookies: strictly necessary cookies to ensure the basic functions of the website, functional cookies to ensure the performance of the website and targeted cookies to improve the user experience.

We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

Type 1: Functional cookies
Type 2: Technical cookies
Type 3: Analytical cookies

Google Analytics cookies

Typo Name Description Period
3 __umtz Cookie where the visitor came from before accessing the page to be analysed. 6 month 6 month

Cookies from WordPress

Type Name Description Period
1 _icl_current_language Determined browser and language 24 h
2 wordpress_test_cookie WordPress test cookie to determine whether cookies can be set. Session
2 wp-settings- WordPress information on the current session 1 Jahr
2 wp-settings-time- WordPress information on the current session 1 Jahr
2 wordpress_logged_in Identification of the logged-in WordPress user Session

Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html  or at https://support.google.com/analytics/answer/6004245?hl=de.

View cookie settings, delete cookies and consent to cookies

If you want to find out which cookies have been stored in your browser, change cookie settings or delete cookies, you can find this in your browser settings:

– Safari: Manage cookies and website data with Safari
– Firefox: Delete cookies to remove data that websites have stored on your computer
– Chrome: Delete, activate and manage cookies in Chrome
– Internet Explorer: Delete and manage cookies

If you do not want data to be stored in cookies, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. You can delete cookies that are already on your computer or deactivate cookies at any time. The procedure for doing this differs depending on the browser; it is best to search for the instructions in Google using the search term “delete cookies Chrome” or “deactivate cookies Chrome” in the case of a Chrome browser or replace the word “Chrome” with the name of your browser, e.g. Edge, Firefox, Safari.If you generally do not allow us to use cookies, i.e. disable them via your browser settings, some functions and pages may not work as expected.

When setting cookies that affect your privacy, your consent will be obtained in advance (legal basis for consent: Article 6(1)(a) GDPR). This is done by actively giving your express consent via the cookie banner after being informed about the type and purpose of the cookies used. No express consent is required for the use of cookies that are essential for the proper functioning of the website or for activities that you expressly request (legal basis legitimate interest: Article 6 (1) f GDPR).

Google Fonts privacy policy

We use Google Fonts from Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google account data will be transmitted to Google when you use Google Fonts. Google only records the use of CSS and the fonts used and stores this data securely. You can find out more about these and other questions at https://developers.google.com/fonts/faq.

You can find out which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/

Google Maps privacy policy

We use Google Maps from Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. By using the functions of this map, data is transmitted to Google.

You can find out what data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/

MalCare privacy policy

We also manage and protect our website with the help of the ManageWP tool. The provider is GoDaddy.com WP Europe, Trg republike 5, 11000 Belgrade, Serbia (hereinafter referred to as ManageWP). Among other things, ManageWP allows us to monitor the security and performance of our website and create automatic backups. ManageWP therefore has access to all website content, including our databases. ManageWP is hosted on our provider’s servers, which are located in Austria, as well as those of the provider. The use of ManageWP is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective and secure operation of its website(s). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting). Consent can be revoked at any time.

Wordfence privacy policy

We use the Wordfence security system on this website.

The provider of this application is Defiant Inc, Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”). Wordfence serves to protect our website from unwanted access or malicious, harmful cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can compare its databases with the accesses made on our website and block them if necessary. Wordfence is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective protection of its website against cyberattacks. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting). Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

You can find details here:

https://www.wordfence.com/help/general-data-protection-regulation/

Google Analytics privacy policy

We use Google Analytics from Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on this website to statistically analyse visitor data. Google Analytics uses targeted cookies. We only use Google Analytics if we have obtained your consent in advance.

Deactivation of data collection by Google Analytics

Using the browser add-on to deactivate Google Analytics JavaScript (ga.js, analytics.js, dc.js), website visitors can prevent Google Analytics from using their data. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Contacting us

If you have any further questions, wish to contact us or wish to exercise your rights as a data subject, please contact us using the contact details provided, e.g. office@ontimelogistics.com

Data security

We take appropriate organisational and technical precautions to protect your personal data. These precautions relate in particular to protection against unauthorised, unlawful or accidental access, processing, loss, use and manipulation.

TLS encryption with https: We use https to transmit data tap-proof on the Internet (data protection through technology design Article 25 (1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognise the use of this data transmission security by the small lock symbol at the top left of the browser and the use of the https scheme (instead of http) as part of our Internet address. As the privacy of our users is important to us, user data is pseudonymised.

Despite our endeavours to maintain an appropriately high level of due diligence at all times, it cannot be ruled out that information may be viewed or used by other persons. We therefore advise you not to send us confidential and sensitive data unencrypted by e-mail.

Changes to the data protection information

New legal requirements, business decisions or technical developments may necessitate changes to our privacy policy. The privacy policy will then be adapted accordingly. You will always find the current version on our website.

Disclaimer

Please note that we accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorised access by third parties (e.g. hacker attack on e-mail account or telephone, interception of fax).

 

Last revised: 01/2024